1. Information We Collect

We may collect the following types of personal information:

• Name, phone number, and email address
• Billing and shipping address
• Payment details (processed securely via third-party gateways)
• Website usage data (cookies, IP address, browser details)

2. How We Use Your Information

• To process and deliver your orders
• To communicate order updates and customer support
• To improve our website and services
• To comply with legal and regulatory requirements in UAE

3. Payment Security

We do not store your credit/debit card details. All transactions are processed through secure and approved payment gateways compliant with international security standards.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can disable cookies through your browser settings.

5. Data Sharing

• We do not sell or rent your personal information.
• Data may be shared with trusted partners (payment gateways, delivery services) only for order processing.
• We may disclose data if required by UAE law or authorities.

6. Data Protection

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.

7. Your Rights

• You have the right to access your personal data
• You can request correction or deletion of your data
• You can opt-out of marketing communications

8. Data Retention

We retain your information only as long as necessary for business, legal, or regulatory purposes.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

10. Updates to Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

11. Contact Us

Email: info@jc-jewel.com

Phone: Your UAE Contact Number